Refund and Returns Policy

We strive to provide our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase from Sakthi Fruits, you may be eligible for a return or exchange under the following conditions:

 

Eligibility:

  1. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support within 48 hours of receiving the item.
  2. Wrong Product Shipped: If you receive the wrong product, please notify us within 48 hours of delivery.
  3. Strictly opened and used products may not be accepted, and NOT ELIGIBLE for return.

Return Procedure:

  1. Contact Customer Support: To initiate a return or exchange, please contact our customer support team within the specified timeframe (24 hrs), providing details about the issue and your order.
  2. Return Authorization: Our customer support will guide you through the return process, including providing a return authorization and instructions on returning the product.
  3. Return Shipping: You will be responsible